![]() Click Account Settings and then click Account Settings option.ĥ. Launch Outlook 2013 and go to the File tab.Ģ. change the path of the root folder, which you may like to opt for. Go for system restart after uninstalling the updates, and then open Outlook 2013.Īlternative to this, you may want to go for a secondary method to get out of the trouble. With the aforementioned steps, you will be able to remove the concerned updates. In the opened window, select the update KB2837618 or KB2837643 installed recently, and then click Remove option given at the top. ![]() Look for Programs and Features option in the list.ģ. ![]() Click Start menu and select Control Panel in the menu.Ģ. ![]() Put the following steps into practice to remove these updates:ġ. Since the IMAP Synchronisation issues encountered after installing any of the KB2837618 or KB2837643 updates, removing them will certainly fix them immediately. Fixing the IMAP issues in Office 365 and Outlook 2013 requires removing the installed updates immediately.įix IMAP Synchronisation Issues in Office 365 & Outlook 2013 However, one common thing with all the users is that they all have recently installed one of these updates. However, if you have already done installing any of those, you must go on with this post to resolve the issue.īased on the scenarios, some users are not able to access their IMAP folders, while many ones fail to download email messages from the IMAP server. Note: In case you have not yet installed any of these updates, do not go for them. In order to find out the exact causes of the issues appeared, you must delve a little deeper to get to know about the same, which brings the culprits (i.e. Due to the IMAP issues affecting Outlook 2013 and Office 365, users fail to download their email messages and go on for emailing over the communication channel established. However, one or more incompatible updates might cause some issues, such as IMAP synchronisation problem. Microsoft frequently releases updates for its products, aiming for enhanced the user experience. The problem might not be in the way you have configured your IMAP account on Outlook 2013, but it might be in some update or plug-in installed recently.
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